Architecture

Three layers. One operation.

Conversational, operational and data. They join your stack without replacing what already works.

01 · Capa

Conversational

Agents that talk to your users where they already are.

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WhatsApp, voice, web and email. The agent answers, qualifies and closes. When it matters, it hands off to a human without losing the thread.

  • Q&A grounded in your business knowledge
  • Qualified sales pipeline
  • Signed certificate issuance
  • Image generation for campaigns
  • Inventory and system lookups
  • Human hand-off when it matters
02 · Capa

Operational

Agents that run workflows end to end.

Explore operational layer

Collections, approvals, KYC, onboarding. Every decision is signed into the audit ledger. Your team rolls back any step in one click.

  • Document validator (IDs, tax forms, invoices, contracts)
  • End-to-end workflows
  • Augmented retrieval over your knowledge base
  • Orchestration of multiple coordinated agents
  • Role-based permissions and tiered approvals
  • Native rollback, audit on every turn
03 · Capa

Data

We structure the information that lives in your business so you can decide with it.

Explore data layer

We centralize and connect what you already have (Drive, Excel, ERPs, Google CX, Power BI). What was sleeping in folders becomes operational.

  • Operational Business Intelligence
  • Real-time operations analytics
  • Integration with Google Cloud CX, Power BI
  • Full observability of every agent decision
  • Auditable reporting
  • Data warehouse for your operation