Architecture · Layer 02
Operational A process arrives. It leaves resolved.
Agents that run workflows end to end.
A real request, step by step
“Can you send my withholding certificate?”This is how the agent resolves it.
Six steps, from the WhatsApp message to the certificate delivered with its source.
- 01Receives the requestWhatsApp · 14:02
- 02Classifies itTax · withholding certificate
- 03Queries the accounting ERPPayments for tax year 2025
- 04Computes the withholdingsBase and amount withheld per item
- 05Generates the certificatePDF from the current template
- 06Answers the customerWhatsApp · with the PDF and its source
Your team stops doing the routine.
The agent takes each request, does the work step by step and delivers the result. Your team only gets the exceptions, ready to approve.
- Payments
- Loans
- Claims
- Contracts
The agent resolves it
Today's inbox
24Resolved by the agent
1Awaiting your approval
- Contract drafted · ready to sign
- Claim #4471 answered
- Loan for $12KApprove
The agent does the routine.Your team, what takes judgment.
- End-to-end processesCollections, approvals, onboarding and closings.
- Reads and checks documentsIDs, tax forms, invoices and contracts.
- Generates documentsContracts, certificates and reports from your template.
- Connects to your systemsERP, CRM, core banking and Drive.
- Escalates when unsureHands the case to a person, with full context.
Start with one process.
In a half-hour diagnostic we pick the process that takes most of your team’s time. In 30 days, the agent runs it.